If you have multiple offices it behooves you to have a standard operations and company policies manual at each office. Operations manuals ensure that each site is run in exactly the same manner. Everyone knows exactly what is expected of them. Calls to the main office with enquiries as to how to handle different situations are reduced. Operations run more smoothly. In addition, if you need to bring in new help the learning curve is reduced, making new employees able to function at optimum efficiency more rapidly. If employees need to cover other offices, they will be able to do so more efficiently because all offices are run alike.

Price: Quoted after a free consultation to ascertain your needs.  

With background as training manual developers for BC Tel Education, one of the highest rated software training offices in North America, our technical writers and instructors are uniquely qualified to produce adult end-user targeted educational materials. Our software training department has developed end-user training manuals for managers who are unable to attend the yearly training sessions offered by many software vendors. Our manuals take users from installation of software right through daily operations and special situations. Each manual is fully illustrated with screen shots and organized in such a manner as to be used as a ready reference guide after training is completed.

These training manuals were developed by writers who have been producing adult software training manuals for the past 10 years. They are arranged in a manner that educators have found to be most effective with adult students, presented in a format that has been proven most effective to assist students in retaining the material presented.

The manuals take the user through each program screen, and each function on those screens, giving step-by-step instruction on how to perform each task. There is a glossary of computer terminology to assist beginning Windows users. There are screen shots illustrating each function. Exercises are provided to be used within each programs Training Database. Educators know that most people learn best (and retain more of what they learn) by actually performing the tasks immediately after completing a lesson.

All lessons are written in "normal" language rather than "techno-talk". There is ample space provided for students to enter their own notes to assist themselves to retain the material.

The book dimensions are 8-1/2 X 11 in. and they are spiral bound. A lesson by lesson table of contents is provided. After lessons are completed the book will continue to serve the user as a refresher and ready reference for functions they may not use very often.

Phone for a list of program manuals currently available.